When a guest fills out the "Contact Us" form in the Guesty Booking Engine (Booking Website for Lite users), the message will be sent to the business email address you set in the general information section in the Booking Engine setup. It won't be sent to your Guesty Inbox, as every message in the Guesty inbox is linked to a reservation.
You can change the email address at any time.
Updating your business email address in the Booking Engine (Booking Website for Lite users)
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Growth mode.
- Click Distribution.
- Click the Guesty Booking Engine thumbnail.
- Click
next to the relevant Booking Engine, and select Edit Booking Engine.
- Navigate to the business email address section, and update the address.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click Channels, then select Booking website.
- Click
- Navigate to the business email address section, and update the address.