Synced data:
The following functionalities are fully supported and synced between HomeToGo and Guesty:
- Publishing listings to the channel
- Calendar data distribution
- Instant booking
- Reservations sync (i.e., pulling reservations to Guesty from the channel)
- Fees:
- Cleaning fee
- Additional fee
- Pet fee
- Damage waiver
- Cancellation fee
- Taxes
- Rate plans
- Amenities
Un-synced data:
The following functionalities are not yet supported/synced between HomeToGo and Guesty:
- Promotions (not being synced)
-
Messaging initiated by guests via the channel's messaging tools won't be synced into the Guesty Inbox, including the following:
- Emails
- Comments
- Special requests
- Inquiries for reservations/request to book (not being synced)
- Payment status: In the case that the channel collects the bookings, data must be refreshed on Guesty's side to reflect the current payment status.
- Host cancellations/alterations initiated via the Guesty platform;
- Host cancellations and alterations made on the channel's portal / via the channel support teams
- Guest reviews
