The homepage is designed for operation-level users, providing a clear overview to manage daily activities for today and the upcoming week. With real-time reservation data, you gain instant insights into upcoming reservations, enabling proactive planning and resource management.
Reservations widgets
The reservations widgets help you stay organized by giving you an indication of reservations that have early or late check-in or check-out as well as reservations that are awaiting payment.
Each widget displays the total number of relevant reservations. This number is also reflected on the related sidebar when you click the widget. A progress bar indicates the number of completed check-ins and check-outs compared to the day's total reservations.
A notification bar runs across each widget. Click on a notification bar to expand the sidebar with detailed information about the relevant reservations. The icon next to each reservation in the sidebar indicates today's stay-status as follows:
|
Icon |
Check-in |
Check-out |
|---|---|---|
 |
Not set - check-in is still pending | Not set - check-out is still pending |
 |
Checked-in | Checked-out |
 |
No-show | - |
Click an icon to update the stay status directly from the sidebar. The reservation list will automatically reorder to reflect the change.
Learn more about a guest's stay status.
Check-ins and check-outs
Monitor check-ins and check-outs scheduled for the day, ensuring a smooth transition for guests arriving and departing.
Turnovers of the day
Calculate turnovers efficiently by tracking the number of check-ins and check-outs on the same property on any given day.
Guests staying today
Quickly identify and manage guests staying on a specific day, streamlining communication and guest services. When setting the dates to the future, you will see guests who will be staying once all check-ins and check-outs are carried on for that date.
Reservation insights
Dive deep into reservation details with the ability to access reservation pages and relevant property information. View additional data such as unconfirmed reservations and property cleaning statuses, empowering you with comprehensive guest management tools.
Weekly check-in/out trends
Visualize upcoming week check-in and check-out patterns through the interactive graph. Stay ahead by understanding occupancy trends and planning accordingly.
Needs attention section
Stay alert with a dedicated section highlighting crucial areas that require your attention.
- Failed payments: Instantly toggle between the last 24/72 hours to address failed payment issues promptly. Access guest names, time elapsed since the issue, transaction amounts, and relevant reservation payout pages for swift resolution.
- Canceled reservations: Identify canceled reservations and access guest details and relevant reservation pages to manage cancellations effectively.
- Same-day reservations: For same-day check-ins, view guest names and access reservation pages directly, ensuring seamless guest experiences.
- Lock issues (for Guesty Locks Manager users): Keep track of lock-related problems and swiftly address them. Access the lock issues page for a comprehensive overview and resolution.
With the homepage, Operation-level users can harness the power of real-time data, intuitive navigation, and proactive management tools. Stay ahead, stay informed, and deliver exceptional hospitality with the homepage.