The Marketing tab on your listing’s property page is where you can manage and update all of your marketing settings for booking channels.

 

Marketing Channels

In the “Marketing Channels” section, you view the list of all the booking channels connected to your property.
Here you can easily list a property (open) and unlist a property (close) on those booking channels with the toggle.

 

Pictures

In the “Pictures” section, you can either add pictures (Upload pictures) or delete your property’s photos.
Learn more about property picture guidelines and requirements.

Follow the instructions below to rearrange the order that your pictures will appear. To manage the pictures from the parent multi-unit, toggle on the Manage sub-unit pictures from the multi-unit.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. Click the relevant listing
      • If the listing is a multi-unit, this feature is managed via the multi-unit's main settings, rather than via a sub-unit's settings. The settings will automatically apply to all sub-units. Learn more.
  6. In the listing's menu, click Marketing.
  7. Scroll down to the “Pictures” field.
  8. Click Select all.
  9. Click and hold (long-press) the image you’d like to move.
  10. Drag and drop it where you’d like.
  11. Repeat for any images that need to be moved.
  12. Click Save.

Public Descriptions

The “Public Descriptions” section is where you can manage all of the external information displayed on the booking channels.
Learn how to list a property on booking channels.

Important:

Some channels may reject your listing and prevent you from updating your listing's content if you include personal information, links, or add special characters in your public descriptions.

To prevent this, we recommend that you avoid including email addresses, website links, phone numbers, emojis, repetitive special characters, and/or all-capitalized words.

The “Published address” is the address that will be displayed to guests on Airbnb, as well as, when you send a quote from Guesty. This address will also affect the location presented on the Guesty Booking Engine and Booking Engine API.

 

Check-in instructions and key collection

In the “Check-in instructions and key collections” section, you can provide guests instructions for their arrival to the property — including where to find keys, if there’s a door code, and more.

You’ll also see an icon for the booking channel that will display this information to your guest.

Important:

Filling out the “Getting into your property” is mandatory.

If you don’t select an option in this field, the Save button won’t be activated — meaning any information added in other fields in the “Public Description” section (“Title”, “Summary”, “What else do guests need to know to get inside”, etc.) won’t save.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
  5. Click the relevant listing
      • If the listing is a multi-unit, this feature is managed via the multi-unit's main settings, rather than via a sub-unit's settings. The settings will automatically apply to all sub-units. Learn more.
  6. In the listing's menu, click Pricing & Policies and select Reservation policies.
  7. Scroll down to the Arrival instructions section.
  8. Under "Entry instructions", select the relevant option from the drop-down. 
  9. Under "Backup entry instructions", select the relevant option from the drop-down. 
  10. Under "Additional entry instructions", enter any relevant information.
  11. To upload a photo, under "Photo with entry instructions" click Upload photos (or drag them here) and select the relevant photo.
  12. Click Save.
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