Possible Error Messages When Assigning Owner and Listings

Error message:
Error validating listing owners: Cannot fetch listings. Assignment is not allowed. Please try again later.

If you tried to add/create an owner and assign a listing, but this error occurred, it could be due to the fact that a listing wasn't properly selected before you saved.

Follow these steps to resolve this issue:

1. Sign in to your Guesty account.
2. In the top menu, hover over Contacts.
3. From the drop-down, click Owners.
4. Click the relevant owner.
5. Scroll down to the "Properties" section, and search for your listing in the "Select properties for this owner" field.
6. Mark the checkbox for the property listings you'd like to include.
7. Click Save.

Message:

No owner assigned yet.

If you’re unable to add an owner to a listing, it might be because you haven't assigned an owner to the property yet.

Follow these steps to resolve this issue:

View the instructions above to assign your owner to a property listing via the listing's page.

Error message:

Listing couldn't be assigned as it already has an owner assigned and listings assigned to business models cannot have more than 1 owner.

If you’re unable to add an owner to a listing with a business model, it could be because the listing already has an owner.
While owners can have more than one property, a listing that is assigned to a business model can have only one owner.

Follow these steps to resolve this issue:

1. Sign in to your Guesty account.
2. In the top menu, click Listings.
3. Click the relevant listing.
4. If this property type is a multi-unit, select the relevant sub-unit.
5. In the listing's menu, click Licensing & Ownership.
6. Click the edit button under the "Property owner (optional)" field.
7. Under "Owner(s) name", make sure you have only one owner selected.
   You can click the x next to any additional owner names to remove them.