Important:
This article is relevant for listings connected to the following channels:
-
Hopper, Plum Guide, Travelstaytion, Whimstay, and HomeToGo
Once you've created a listing in your Guesty account and requested for it to be published to your booking channel, you can see the status of the listing in your Guesty dashboard. Follow the status changes until you see it was successfully connected.
Listing status: Live in channel
An authorization was received from the channel that the listing was accepted. If for some reason you can't find your listing on the channel, please contact the channel’s customer support to learn more.
Listing status: Pending
Your request has been sent to the channel and is being reviewed for approval. It may take up to 14 days for a pending listing to be reviewed. If the listing is still pending after 14 days, the channel may have rejected the listing. Please contact the channel’s customer support to learn more.
Listing status: Failed
The listing failed to connect with the channel. Please contact the channel’s customer support to learn more.
Note:
When your listings are in pending or failed status, you can more information about each status when hovering over "Pending" or "Failed".
