Enabling the “Request to Book” approval settings for owners

The information in this article is relevant only for Pro users at this time.

The Request to Book feature can be utilized for property owners to accept reservations outside of their regular availability.

This can be beneficial for owners who are flexible with their property’s availability, but still would like an advance notice before accepting a new reservation.

Important:

This feature is available upon request. To enable this feature, please contact us.

 

Activating Owner Rental Periods

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Owners.
  4. Select the relevant owner you’d like to give approval permissions to.
  5. Scroll down to the “Features” section, and activate the Enable Owner Rental Periods toggle.
  6. Mark the box “Enable owners to define rental periods that require owner’s approval”.
  7. Click Save.

 

Sending a reservation to approve

In order for owners to be able to approve or decline reservations, you’ll need to send them the request.

Important:

Both you and the owner need to approve the request in order for the reservation to be confirmed.
Owner approval only applies to direct reservations.

  1. Sign in to your Guesty account.
  2. Open the relevant reservation.
  3. In the “Summary” field, click the three vertical dots next to Booking request needs owner approval.
  4. Click Copy approval link to send to the owner to copy the reservation’s request link, and paste it into a message or e-mail to send it to the owner.
    After that, the owner can approve or decline it via the Owners Portal.

 

Receiving notifications

To help you keep track of request to book reservation statuses, you can receive notifications directly in Guesty for the following actions:

  • Booking request approved by team
  • Booking request approved by owner
  • Booking request approved as owner
    This is when a Guesty user has approved a request on behalf of their owner.
  • Booking request declined by team
  • Booking request declined by owner
  • Booking request declined as owner
    This is when a Guesty user has declined a request on behalf of their owner.

Tip:

Learn how to enable or disable notifications via the notification settings.

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