Viewing a guest lock code in a reservation

With Guesty Locks Manager, you can manage every smart lock you use remotely – all from one dashboard – with an automatic, unique code generator and full visibility into lock data. 

Once your locks are linked to properties the codes are generated automatically for all confirmed reservations with future check in dates, and when new reservations are confirmed. You can view the guest's code in a reservation (Pro users only), in the Inbox, or in the Multi-Calendar. 

Once a guest code expires, or the guest has checked out and the reservation is closed, the generated guest codes and Smart Lock widget will no longer appear in the reservation page or in the side widgets of the Inbox and the Multi-Calendar.

View guest code in a reservation (Pro users only)

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Reservations.
4. Click on the relevant reservation.
5. In the “Smart locks” section to the right, see the following information:
   • Unique guest code and status of the guest code
   • Unique back-up code (generated on the day of arrival) and status of the back-up code
   • All locks related to the code and status of each of the locks.

View guest code in the Inbox

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click .
3. Click the relevant message thread on the left side.
4. In the right sidebar, click . The following information is displayed:
   • Unique guest code and status of the guest code
   • Unique back-up code (generated on the day of arrival) and status of the back-up code
   • All locks related to the code and status of each of the locks.

View guest code in the calendar

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click .
3. Click on the relevant reservation.
4. In the right sidebar, click . The following information is displayed:
   • Unique guest code and status of the guest code
   • Unique back-up code (generated on the day of arrival) and status of the back-up code
   • All locks related to the code and status of each of the locks.