Guesty Locks Manager: Viewing a guest code in a reservation

With Guesty Locks Manager, you can manage every smart lock you use remotely – all from one dashboard – with an automatic, unique code generator and full visibility into lock data. See more details here.

Once your locks are linked to properties the codes will be generated automatically for all confirmed reservations with future check in dates, and when new reservations are confirmed. Code validity is created/updated for all reservations with an ETD date and time in the future, allowing for last minute reservations.

You can see the details of a specific guest's code whether you are in a Reservation, in the Inbox, or in the Multi-calendar. Follow the steps below.

Note:

The "Keycode" field and {{keycode}} variable still exist in Guesty for codes created for guests by partners. The new "Guest Code" field and {{guest_access_code}} variable are specific to Guesty Locks Manager and should now be used in your automated messages to share codes with guest. Follow the steps here.

View guest code in a reservation (Pro users only)

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Reservations.
  4. Click on the relevant reservation.
  5. Scroll down to the “Smart Locks” card to the right. The following information is displayed:
    • Unique guest code
      • Status of the guest code
    • Unique back-up code, not generated until the day of arrival
      • Status of the back-up code
    • All locks related to the code
      • Status of each of the locks.  See more information here.

View guest code in the inbox 

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the Inbox icon.
  3. Click the relevant message thread on the left side.
  4. In the Widget sidebar on the far right, click the door and lock icon. The following information is displayed:
    • Unique guest code
      • Status of the guest code
    • Unique back-up code, not generated until the day of arrival
      • Status of the back-up code
    • All locks related to the code
      • Status of each of the locks.  See more information here.

View guest code in the calendar 

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the Calendar icon.
  3. Click on the relevant reservation.
  4. In the Widget sidebar on the far right, click the door and lock icon. The following information is displayed:
    • Unique guest code
      • Status of the guest code
    • Unique back-up code, not generated until the day of arrival
      • Status of the back-up code
    • All locks related to the code
      • Status of each of the locks.  See more information here.

Tip:

For early arrivals and late departures, see information here about how to update code activation.

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