Viewing a guest lock code in a reservation

With Guesty Locks Manager, you can manage every smart lock you use remotely – all from one dashboard – with an automatic, unique code generator and full visibility into lock data. 

Once your locks are linked to properties, the codes are generated automatically for all confirmed reservations with future check-in dates, and when new reservations are confirmed. You can view the guest's code in a reservation, in the Inbox, or in the Multi-Calendar. 

Once a guest code expires, or the guest has checked out and the reservation is closed, the generated guest codes and Smart Lock widget will no longer appear in the reservation page or in the side widgets of the Inbox and the Multi-Calendar.

View a guest's code

View a guest's lock code related to their reservation using the following methods:

Via the reservation page Via the Multi-Calendar or Inbox

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click Reservations.
  3. Click the relevant reservation.
  4. Select the Guesty locks manager tab on the reservation sub-menu. The following information is displayed:
    • Unique guest code and status of the guest code
    • Unique back-up code (generated on the day of arrival) and status of the back-up code
    • All locks related to the code and status of each lock

Tip:

For early arrivals and late departures, see information here about how to update code activation.

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