Guesty Locks Manager: Viewing a Guest Code In a Reservation

With Guesty Smart Locks, you can manage every smart lock you use remotely – all from one dashboard – with an automatic, unique code generator and full visibility into lock data. See more details here.

Once your locks are linked to properties the codes will be generated automatically for all confirmed reservations with future check in dates, and when new reservations are confirmed. Code validity is created/updated for all reservations with an ETD date and time in the future, allowing for last minute reservations.

You can see the details of a specific guest's code whether you are in a Reservation, in the Inbox, or in the Multi-calendar. Follow the steps below.

View Guest Code In a Reservation

1. Sign in to your Guesty account.
2. At the top, click Reservations then Reservations reports.
3. Click on the relevant reservation.
4. Scroll down to the “Smart Locks” card to the right. The following information is displayed:
   1. Unique guest code
      1. Status of the guest code
   2. Unique back-up code, not generated until the day of arrival
      1. Status of the back-up code
   3. All locks related to the code
      1. Status of each of the locks.  See more information here.

View Guest Code In the Inbox

1. Sign in to your Guesty account.
2. In the top menu, click Inbox.
3. From the drop-down, click Guests Inbox.
4. Click the relevant message thread on the left side.
5. In the Widget sidebar on the far right, click the door and lock icon. The following information is displayed:
   1. Unique guest code
      1. Status of the guest code
   2. Unique back-up code, not generated until the day of arrival
      1. Status of the back-up code
   3. All locks related to the code
      1. Status of each of the locks.  See more information here.

View Guest Code In the Calendar

1. Sign in to your Guesty account.
2. From the top menu, click Multi-Calendar.
3. Click on the relevant reservation.
4. In the Widget sidebar on the far right, click the door and lock icon. The following information is displayed:
   1. Unique guest code
      1. Status of the guest code
   2. Unique back-up code, not generated until the day of arrival
      1. Status of the back-up code
   3. All locks related to the code
      1. Status of each of the locks.  See more information here.