Connecting a custom domain you own to your Guesty Advanced Website

The information in this article is relevant only for Pro users at this time. For information about booking websites for Lite users, refer to the Guesty Booking Engine

Your Guesty Website's domain is like its street address; it lets other people find it. Setting up your Guesty Website's domain is very important as it allows people to visit your sites. You can publish your site using the default domain, add a new custom domain, or connect a custom domain. Follow the instructions below to connect a custom domain to your Guesty Advanced Website.

Important:

  • By default, the site domain is set to auto-renew. Contact us if you would like to cancel your subscription.
  • Guesty Booking Engine and the Guesty Websites should not have the same custom domain as they are two different websites, and two websites cannot share a custom domain. If you’d like to set a subdomain for your Booking Engine, click here.

  • If you disconnect a domain you own (not added via Guesty), you still need to update the domain's DNS setting to the new platform following the disconnection.

Step by step:

  1. Once you have created your website, click Publish.
  2. In the pop-up, click Use a domain you already own (make sure you added “www.” to the URL), and fill in the URL.
  3. Click Save.
  4. In the pop-up, click Continue.
  5. Guesty Websites will search for your domain host provider, and prompt you to log in with your provider (for example, GoDaddy).

    Note:

    If you encountered an error and need to set up your domain manually, refer to the "Manually Set up your Domain in your Domain Host" section below.
  6. Type your login credentials for your domain host provider, and click Continue.
    • Alternatively, if you do not own the login credentials, click Forward login to a colleague. Copy the link provided and send it to a colleague to complete the setup.
  7. You will receive a confirmation message that your domain is now configured. Click Done.

Manually set up your domain in your domain host

If you encounter an error or are asked to make a manual setup, you will be referred to make a manual setting at your domain host provider. You have to add two A records and a CNAME record to your domain host settings, see details below.

Note:

  • Two A Records are used for server balance and redundancy.
  • Some domain hosts will not allow you to set up multiple records for the @ domain. If this is the case for your domain host, then simply add one record for the @ domain and include both IP addresses.
  • If you previously took your website to be live with instructions involving a 301 Redirect and CNAME, you will need to re-create your SSL certificate. For more information, see add SSL or HTTPS. In addition, you will need to remove the previous settings for the 301 Redirect.
  • Adding AAAA and CAA records prevents issuing an SSL certificate. Please ensure you do not have these records configured.
  • Most domain hosts have instructions on creating CNAME records and A records in their help center. If you cannot find this information, you must contact your domain host.

Use the following details for the setup:

CNAME:

  • Host: www
  • Points to: s.eu-multiscreensite.com

A Records:

  1. A Record:
    • Host/Alias: @
    • Target/Destination: 18.197.248.23
  2. A Record:
    • Host/Alias: @
    • Target/Destination: 52.59.120.70

Examples:

Google Domains

The following is an example from Google Domains, in which they use one A record with two IP addresses. 

GoDaddy

The following is an example from GoDaddy, in which they use two A records (one for each IP).

Enter the CNAME and A Records, then click Save:

The following output will be added

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