Mobile app: Enabling notifications

Enabling Notifications From Your Phone’s Settings

Your phone's settings will affect how notifications are received in the Guesty Mobile App.

Before you begin

Please see the following important information:

Android iPhone

  • Different modes, such as Work, Sleep, Personal, etcetera, may limit how notifications are received
  • Low Power Mode works differently on every phone, but some phones will also limit background app activity, possibly delaying notifications from being received
  • There is an option in "Developer Options" to limit the number of apps running in the background, which could force-close the Guesty app
  • On some phones, a "Deep Sleep" setting will prevent apps from running in the background

Enabling notifications on your device

Follow the instructions below to enable notifications for Guesty on your phone.

Step by step:

  1. Go to your device's settings.
  2. Find the Guesty app's settings.
  3. Tap Notifications.
  4. Turn the toggle on next to "Allow notifications".

Enabling notifications from the Guesty mobile app

Step by step:

  1. Sign in to the Guesty Mobile App.
  2. Tap your profile's logo.
  3. From the menu, select Notifications.
  4. Select/Toggle the notifications you wish to receive:
    Available notifications
    • Inbox
      • All messages
      • Messages assigned to me
      • None
    • Payment
      • Payment received
      • Payment failed
      • Payment refunded
      • Payment overdue
      • Reservation overcharged
      • Authorization hold failed
      • New payment method received (via invoice or quote)
      • Invalid payment method received
      • Invalid card received (Booking.com)
      • Second invalid card (Booking.com)
      • 3-D Secure authentication required from guest
      • Payment authentication failed
      • Disputes
    • Reservations
      • New inquiry received
      • Canceled reservation
      • Reservation alteration
      • Confirmed reservation
      • Declined reservation
      • Double booking
      • Awaiting payment
      • Alteration request received (Airbnb)
      • Alteration request approved (Airbnb)
      • Alteration request declined (Airbnb)
      • Cancellation request declined
      • Calendar is blocked on Airbnb
    • Task
      • New attachment received
      • New comment submitted
    • Channels
      • New Agoda integration
      • User couldn’t connect to Tripadvisor
      • iCal sync failed
      • GuestyPay processing application
      • Stripe account connection error
      • VRBO account has been locked
      • Airbnb listing verification is required
      • Airbnb payout info is required
      • Airbnb taxpayer info is required
      • Airbnb listing reactivation
      • Airbnb host reactivation
      • Airbnb host suspension
      • Airbnb host standards required action listing warning
      • Airbnb host standards required action listing reactivation
      • Airbnb host standards suspension pending removal
      • Airbnb know your customer
    • Nights limit
      • Calendar block removed
      • Calendar has an opening
      • Minimum nights set is too high
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