Beta: Cancelling a Disbursement

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The Disbursements report displays all payouts that have been recorded to owners, vendors, and PMCs. If you need to cancel a disbursement, follow the steps below.

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Step by step:

Tip:

Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.

  1. Sign in to your Guesty account.
  2. In the top menu, click Financials.
  3. From the drop-down, click Disbursements.
  4. In the Reports menu, click Disbursement Report.
  5. Under the "Actions" column for the relevant item, click the three dots, then click Cancel disbursement.
  6. In the pop-up, click Cancel disbursement.
Once the disbursement is cancelled, the following will be updated:
  • The status of the payout will show as "canceled" in this Disbursements report.
  • The status of transactions in the payout will change to "unpaid" in the Balance reports.
  • The actual payout transaction will be reversed in the Posting Journal.
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